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PrimeGoods respects your privacy and processes personal information in accordance with applicable South African data-protection law, including POPIA.

Information We Collect
 

We collect information needed to assist you and process orders, including your name, contact details, billing and delivery addresses, order records and correspondence.
 

Our website may also collect browser, device and cookie information for security and website functionality.
 

How We Use Your Information
 

We use personal information to process payments and orders, arrange delivery, answer enquiries, manage returns and refunds, prevent fraud and meet legal obligations.
 

Processing is based on fulfilling a contract, complying with the law, a justified legitimate interest or consent where required.
 

Sharing and Security

We share information only where necessary with providers such as Wix, enabled payment services, delivery companies and professional advisers, or where legally required. We do not sell customer contact information.
 

We use reasonable safeguards to protect information. Never send us banking passwords, PINs or one-time payment codes.

Service providers may process information outside South Africa, subject to applicable legal safeguards.
 

Cookies and Marketing
 

Essential cookies support the basket, checkout, security and privacy preferences. Optional analytics or advertising cookies, if enabled, are explained in our cookie settings and require consent where applicable.

You can manage optional cookies through the website’s cookie controls. Marketing messages are sent only where legally permitted, and you may unsubscribe at any time.
 

Retention and Your Rights
 

We retain information only as necessary for its purpose, legal obligations and legitimate recordkeeping needs.

Subject to applicable law, you may request access, correction or deletion, object to processing, or withdraw consent. Reasonable identity verification may be required.
 

You may also complain to the Information Regulator.

Contact

Email: info@catertech.co.za
Telephone: +27 60 144 4033